Navigating the New World of Self-pay Collections

Don Wright
By Don WrightDon Wright
SVP of Self-Pay Operations, Revenue Cycle
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Navigating the New World of Self-pay Collections

Hospitals have designed increasingly sophisticated and patient-centered collection practices over the last decade that include everything from charity care programs to advanced scoring, segmentation and analytical models. With the Affordable Care Act in full swing, collection recovery is changing in significant ways. Hospitals need more dynamic processes as they make the major shift in patient financial classes.

After this webinar, you'll know: 

  • National self-pay trends and how the Affordable Care Act is impacting your program
  • Four key questions to consider when preparing for new patient financial classes
  • The ingredients needed to build a successful self-pay collections program

 

 

Hospitals have designed increasingly sophisticated and patient-centered collection practices over the last decade that include everything from charity care programs to advanced scoring, segmentation and analytical models. With the Affordable Care Act in full swing, collection recovery is changing in significant ways. Hospitals need more dynamic processes as they make the major shift in patient financial classes.

After this webinar, you'll know: 

  • National self-pay trends and how the Affordable Care Act is impacting your program
  • Four key questions to consider when preparing for new patient financial classes
  • The ingredients needed to build a successful self-pay collections program

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