The natural churn of primary collections is where so much revenue can get missed. It is within this dynamic that the value of secondary placements lies.
Though vendors taking secondary placements will typically charge higher fees— they are, after all, taking on debt that has languished uncollected for a year or more— these companies are able to play a much longer game.
As a result, they can take time and devote more resources to working with patients.
To be clear, secondary placements aren’t correcting a mistake in primary collections’ model; they’re merely the next step in the fully realized revenue cycle.
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