An underperforming Medicaid eligibility program requested a complimentary self-pay audit after quantities rose to an unsustainable number of aging receivables. Parallon was able to find 57% of self-pay accounts had opportunity for additional revenue. The result: Parallon was selected as an outsource partner to help increase cash and reduce uncompensated care.
Acute Care Community Hospital | Largest Employer in its County | Serving an Eight-County Radius across Two States
The regional hospital was handling self-pay accounts internally. Over a brief period of time, they saw the quantity grow to an unmanageable and unsustainable number of aging receivables.
HOW WE HELPED
Parallon initiated a few self-pay audits that reviewed 537 self-pay accounts including all inpatient accounts and outpatient accounts greater than $10,000. Upon review, we were able to find:
Parallon was able to help the regional hospital uncover $4.5 million in collectible accounts that they had not retrieved.
After realizing they needed an outsource partner to assist, hospital leadership selected Parallon based on its demonstrated excellence in business analysis and breadth of service offerings to help them increase cash and reduce uncompensated care.