As reimbursement grows more complex, hospitals and physician practices face unique challenges in accessing the expertise and technology they need to drive results. Our extended business office and insurance services provide you as much, or as little, help as you need in on- or off-site billing, insurance follow-up, A/R conversion projects, A/R cleanup and surge capacity services.
Through proven best practices, we focus on driving revenue with increased patient satisfaction, fewer denials, shorter A/R days and reduced collection costs.
Our offerings are extremely flexible. Need some extra hands to help with legacy A/R? We’re there. Need insurance billing and follow-up? We can do that, too. We can get to work quickly. We have experience working with all major patient accounting systems and can provide quick, experienced help.
We are experienced in all major patient account systems and can work in your system, or ours. We can also bring you advanced reporting and analytics.
A 500-bed academic medical center wanted to resolve its backlog of small-dollar aged account receivables.
We deployed a team of six to actively work down a backlog that included accounts that escalated to 80 days in accounts receivable.
We resolved 97% of its backlog, and 72% of its net collections.