Purpose and Values
Our purpose is simple. We serve and enable those who care for and improve human life in their communities.
Parallon is committed to supporting healthcare providers by delivering operational excellence to improve the health and well-being of their communities. This purpose drives everything we do at Parallon and upholds HCA Healthcare’s mission: Above all else, we are committed to the care and improvement of human life.
Solving healthcare challenges
We believe organizations that successfully learn and adapt will thrive in the dynamic healthcare environment. Therefore, we pursue innovation and continuous improvement in all that we do.
Our proven results have a rich history of strong performance, dependability and effectiveness. But that’s not enough. We continue to lead the industry and rise to meet our stakeholders’ evolving needs.
Achieving goals together
At the heart of our work, we enable our stakeholders to focus on their goals and achieve their missions. We realize that the important work that we do ultimately impacts the patient experience, and we take that responsibility seriously.
Parallon brings extensive expertise, a long track record of operational experience and a full suite of capabilities to healthcare shared services management.
“I am so proud to be a part of an organization that continues to evolve, build trust and lead the way in healthcare support.”
— Cindy Nichols, CEO, Health Information Management Operations, Parallon
Leading through service
The best leaders serve and develop others. That’s why we work alongside healthcare providers to improve the lives of their patients and communities and enable our stakeholders to reach their goals.
“I truly think, within Parallon, we care like family. We’ve just got, top-down, really good people. It’s how we approach decisions. It’s the fiber of our being.”
— Adam Garner, Regional CEO, Physician Revenue Cycle Operations, Parallon
Our vision
Be the professional services experts relied upon to deliver unparalleled value and meet the ever changing needs of the overall HCA Healthcare enterprise.
Our values
Our values define who we are, creating a foundation for trusted partnerships with our stakeholders and our patients.
Integrity
We act with integrity in everything we do
Collaboration
We openly collaborate across teams to reach goals collectively
Service
We are committed to serving our patients, stakeholders and communities
Adaptability
We embrace change through continuous learning and evolution
Accountability
We are accountable
to our patients, stakeholders and colleagues
Respect
We treat everyone with dignity and respect