Who We Are
Our purpose is simple.
We serve and enable those who care for and improve human life in their communities.
Industry expertise and service excellence
We know shared services management is a critical piece of both operations and patient experience. That’s why we bring compassion and commitment alongside the expertise we’ve gained as operators to drive measurable results for our stakeholders.
We are known for delivering excellent results. We are trusted because we have the reputation for doing what our stakeholders need and doing it well.
— Shannon Dauchot, President and CEO, Parallon
Caring like family
Parallon’s deep roots in hospital operations allow us to better understand the needs of our stakeholders and patients.
Beginning in 2000 as one of the key components of HCA Healthcare’s shared services strategy, Parallon became the revenue cycle industry leader by continuously pursuing best practices and technology advancements. Today, Parallon’s scope extends well beyond the revenue cycle to include contact center, administrative and select clinical shared services.
We believe organizations that continuously learn and improve will thrive. With a relentless focus on what’s next for our stakeholders and the industry, we are passionate about our efforts to power the missions of all the entities we serve.
Delivering industry-leading operational excellence at scale
Part of the family
Our stakeholders and partners benefit from the knowledge, expertise and scale of being part of the HCA Healthcare family. Our sister companies include CereCore, HealthTrust, Galen College of Nursing and Sarah Cannon Cancer Network.
CereCore
CereCore brings health IT expertise and services to strengthen the operational efforts of health systems. CereCore provides electronic health record implementations, IT and application support, managed services, technical staffing, strategic IT consulting and advisory services to hospitals and health systems nationwide.
HealthTrust
HealthTrust provides value to hospitals through a committed and aligned group purchasing model, as well as comprehensive advisory services for supply chain. By addressing complex challenges, HealthTrust helps healthcare providers make the most of supply chain, workforce and clinical integration capabilities.
Galen College of Nursing
Galen College of Nursing joined HCA Healthcare in 2020, bringing together two leading nursing organizations and creating the country’s largest academic practice partnership. This partnership has increased access to education and provided nursing career development opportunities that we believe will positively impact patient care. Through this partnership, we have opened 14 nursing school locations since 2020, bringing Galen’s total number of campuses to 19.
Sarah Cannon Cancer Network
Comprised of affiliated hospitals, physician practices and other sites of care across the United States and United Kingdom, the Sarah Cannon Cancer Network is transforming cancer care through integrated services and cutting-edge technologies. Supported by the resources and strategic guidance of premier healthcare services provider HCA Healthcare, our physicians can develop leading oncology programs to advance science and patient care. Providing physician-led patient care offers our doctors access to a national network of experts, where multidisciplinary teams come together with a goal of delivering seamlessly coordinated, quality cancer care.