Who we are
Our purpose is simple.
We serve and enable those who care for and improve human life in their communities.
The business of healthcare transformed
We know shared services management is a critical piece of both operations and patient experience. That’s why we bring compassion and commitment alongside the expertise we’ve gained as operators to drive measurable results for our stakeholders.
We are known for delivering excellent results. We are trusted because we have the reputation for doing what our stakeholders need and doing it well.
— Shannon Dauchot, President and CEO, Parallon
Caring like family
Parallon’s deep roots in hospital operations allow us to better understand the needs of our patients and stakeholders.
Beginning in 2000 as one of the key components of HCA Healthcare’s shared services strategy, Parallon became the revenue cycle industry leader by continuously pursuing operational excellence, best practices and technology advancements. Today, Parallon’s scope extends well beyond the revenue cycle to include contact center, clinical and administrative shared services.
We believe organizations that continuously learn and improve will thrive. With a relentless focus on what’s next for our patients, stakeholders and the industry at large, we are passionately pursuing our purpose in support of the communities we serve.
Delivering industry-leading operational excellence at scale
Part of the family
Our stakeholders and partners benefit from the knowledge, expertise and scale of being part of the HCA Healthcare family. Our sister companies include CereCore, HealthTrust, Galen College of Nursing and Sarah Cannon Cancer Network.
CereCore
CereCore is a healthcare IT operating partner trusted by over 120 healthcare organizations representing 1,000+ hospitals. We deliver health system IT services across the areas where clinical operations depend most on technology — service desk, end-user support, infrastructure, clinical applications and strategic projects — working alongside client teams as an embedded partner accountable to outcomes. With expertise across Epic, MEDITECH and Oracle Health, and three decades supporting some of the nation’s most complex healthcare IT environments, CereCore delivers clinician productivity, operational excellence and transformation readiness at scale. We become part of the team — because we know great technology powers life-saving care.
Galen College of Nursing
Galen College of Nursing joined HCA Healthcare in 2020, bringing together two leading nursing organizations and creating one of the country’s largest academic practice partnerships. This partnership has increased access to education and provided nursing career development opportunities that we believe will positively impact patient care. Through this partnership, we have opened 20 nursing school locations since 2020, bringing Galen’s total number of campuses to 25.
HealthTrust
HealthTrust Performance Group is a leading healthcare performance improvement organization committed to strengthening operational and clinical excellence by leveraging aligned scale, innovation and operator expertise. Since 1999, HealthTrust has been the supply chain engine supporting HCA Healthcare.
HealthTrust is anchored by the only national provider-owned and operated group purchasing organization (GPO), with procurement and business advisory capabilities that support clinical alignment in supply chain, physician preference, pharmacy, purchased services and labor.
Sarah Cannon Cancer Network
HCA Healthcare Sarah Cannon Cancer Network connects local caregivers with globally recognized oncology experts to deliver coordinated, personalized, quality cancer care. From screening and diagnosis through treatment and survivorship, multidisciplinary teams work collaboratively and share insights to address each aspect of the cancer journey. The network strives to unlock possibilities by offering access to clinical trials, cutting-edge technologies and an international network of hospitals, practices, oncologists, specialists and service lines to treat patients. Sarah Cannon Cancer Network’s nationally recognized nurse navigator program seeks to empower, inform and support patients in each phase of their cancer journey.